Range, Inc. (RANGE) stands behind the quality of the products provided on this site and will Exchange all product found to have manufacturing or production defects. All logo apparel & merchandise is custom manufactured upon order. Due to this production method ALL sales are final, no Returns or Refunds are accepted for any reason other than the following: Exchanges are excepted for defects, production related error or shipping errors, at Range’s discretion.
Be sure to verify your size on each apparel item you purchase with the size charts provided for that garment on the site. Exchanges for incorrect sizes are not accepted.
How To Exchange An Item
Full Exchanges are available for any product/s due to manufacture or production defect in the product or decoration, all return shipping costs are covered by RANGE, with all pre-approved Exchange Authorization # (EA#), provided by RANGE. RANGE will provide a paid Return Shipping label once the RMA request is approved. You must notify Range of a request for exchange within 20 days after shipment date of your purchase.
- Please submit your request for Exchange using the form provided on this web page, and RANGE will provide a Exchange Authorization # & Return Shipping Label.
- Please include the following information on the Contact Us form:
- Your Full Name
- Your Email Address
- Your Contact Phone Number
- The original order number.
- The name/s and item number/s of the product you would like to exchange.
- A brief description of the reason for the Exchange.
- Your request will be reviewed, and once approved, via email, an Exchange Authorization # will be provided to you along with a method for shipping the defective product/s back to RANGE. Standard shipping methods of UPS and USPS are used for returning shipments; you may be required to deliver the shipment to a drop off location for the shipment. Note: You may be required to provide digital photos, via email of the defect or flaw at RANGE’s discretion.
- You must include, in the returning package a signed letter stating the reason for your Exchange, be sure to include the EA# provided and a copy of the original receipt, to expedite your request.
Your RMA merchandise will be examined and once the defect has been identified a new replacement product will be sent to you.
(Please note if no defect can be identified in the product you will be contacted by a support representative to review the Exchange.)
RANGE has selected and approved all products provided on this site. Size charts are provided for all apparel products to assist you with selecting the proper size. No Exchanges, Returns or Refunds will be approved for sizing related issues.
Thank you for your order. We welcome your feedback.
